Posted in Chatter, Flows, Salesforce

Tag user in Salesforce Chatter Post

We will tag user/s in Salesforce Chatter Post using Flows and Post to Chatter Flow Action.

Use case: When Lead status is “Working – Contacted” we will post to chatter and @ mention record owner.

Step 1: Create a Record Triggered Flow, like below:

Flow Object, condition & action.

Step 2: Select Action –> Post to Chatter.

Flow Action

Step 3: Select Post to Chatter and use @ and [] to tag the required User.

Save and Activate the Flow.

Sample Chatter post with tag.

Chatter Post with @ mention using Flow

Note:

Queue’s cannot be tagged on Chatter posts.